Terms of service

OVERVIEW

This website is operated by Maqtub. Throughout the site, the terms “we”, “us”, and “our” refer to Maqtub.

Maqtub offers this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree with them, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this Site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose. You must not violate any laws in your jurisdiction, including intellectual-property laws.

Any breach of these Terms will result in the immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that non-financial content you submit may be transferred unencrypted and transmitted across various networks.
Payment information (including credit-card details) is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Any reliance on material on this website is at your own risk.

We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online. These items may have limited quantities and are subject to our Refund & Replacement Policy.

All product descriptions, images, or pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products or services will meet your expectations.

SECTION 6 – BILLING AND ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order you place with us.
We may limit or cancel quantities purchased per person, household, or order based on:

  • Duplicate billing or shipping addresses

  • Repeated payment methods

  • Multiple orders appearing suspicious

If we modify or cancel an order, we will notify you using the email or phone number provided at checkout.

Order Cancellations

Orders may be cancelled within 48 hours of placing the order.
After this period, cancellations are not permitted as items enter production.

Refunds

Maqtub does not offer refunds.
Replacements are provided only for damaged items in accordance with our Replacement Policy.

You agree to provide accurate, current, and complete purchase and account information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an “as-is” basis.
We hold no liability for your use of optional third-party tools.

Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Third-party links on this site may direct you to external websites not affiliated with us.
We are not responsible for their accuracy, content, or policies.

Please review third-party terms and conditions before engaging in any transactions.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us creative ideas, suggestions, proposals, or feedback, you agree that we may use them freely, without restriction, and without obligation to compensate you.

We are not obligated to maintain comments in confidence or respond to them.

You agree that your comments will not violate any third-party rights or include unlawful, abusive, or obscene material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors or omissions, including pricing, product descriptions, promotions, or availability.

We reserve the right to correct these and to cancel orders affected by such errors at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the Site or its content:

  • For unlawful purposes

  • To solicit others to commit unlawful acts

  • To violate any laws or regulations

  • To infringe upon our intellectual property rights

  • To upload harmful or malicious content

  • To interfere with the security of the Service

We reserve the right to terminate your access for engaging in prohibited activities.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your use of the Service is at your sole risk.
All products and services are provided “as is” and “as available,” without any warranties, express or implied.

In no event shall Maqtub, its owners, directors, employees, or agents be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our website or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Maqtub, its owners, employees, partners, and affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.
We may terminate your access at any time if we suspect a violation of these Terms.

All obligations and liabilities incurred prior to termination will survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with posted policies, constitute the entire agreement between you and us and supersede all prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction in Bengaluru, Karnataka (or specify your city if preferred).

SECTION 19 – CHANGES TO TERMS

You can review the most updated version of these Terms at any time on this page.
We reserve the right to revise or update these Terms, and your continued use of the Site constitutes acceptance of all changes.

SECTION 20 – CONTACT INFORMATION

Brand Name: Maqtub
Email: hello@shopmaqtub.com / cs@shopmaqtub.com
Support Hours: Monday – Saturday, 10 AM – 6 PM IST

Happy Shopping :)